CHAPTER Lot 700  RULES FOR EMPLOYEE RECOGNITION PROGRAM

 

Statutory Authority: 2011, 224:89

 

REVISION NOTE:

 

      Pursuant to 2004, 97:1-9, effective 7-10-04, the Sweepstakes Commission was renamed the Lottery Commission.  The rules filed in Chapter Sw 700 by the Lottery Commission reflected the title “Sw” of the former Sweepstakes Commission.  They were editorially renumbered as Chapter Lot 700 in November 2020 to indicate rules of the Lottery Commission. 

 

PART Lot 701  DEFINITIONS

 

Lot 701.01  Definitions.  The following definitions shall apply:

 

(a)  “Commission” means the New Hampshire lottery commission established pursuant to RSA 284:21-a, or its designated staff acting on behalf of the commission.

 

(b)  “Incentive” means an amount of monetary compensation over and above a sales reps salary, which is awarded based upon sales performance as set forth herein.

 

(c)  “Sales goal” means an amount of sales established by the employee recognition review committee (ERRC) and approved by the lottery commission as set forth herein.

 

(d)  “Sales rep” means an individual in the employ of the New Hampshire lottery commission working as a lottery sales representative as the position is defined by the state of New Hampshire department of administrative services, division of personnel, job code 589800.

 

(e)  “Territory” means the designated geographical area(s) or a group of retailers which are assigned to a sales rep in order to achieve allocated sales objectives and targets.

 

Source.  (See Revision Note #1 and Revision Note #2 at chapter heading for Lot 700) #13419, eff 7-27-22

 

PART Lot 702  EMPLOYEE RECOGNITION PROGRAM

 

Lot 702.01 Employee Recognition Program.  The purpose of this part is to develop and implement an employee recognition program for monetary incentives to promote increased sales and compensate lottery sales representatives based upon performance, as authorized by RSA 248:21-h, VII.

 

Source.  (See Revision Note #1 and Revision Note #2 at chapter heading for Lot 700) #13419, eff 7-27-22

 

Lot 702.02  Employee Recognition Review Committee (ERRC).

 

(a)  The employee recognition review committee (ERRC) shall establish sales goals in an effort to promote retail sales growth of instant tickets and retailer terminal games, and to increase overall revenue to the state.

 

(b)  The duties of the ERRC shall include:

 

(1)  Meeting at least once per quarter to review and assess the incentive structure including:

 

a.  The games to be included in the program;

 

b.  The sales metrics and goals associated with each game; and

 

c.  The monetary incentives assigned to each sales goal;

 

(2)  Developing or revising the incentive structure, as needed for the purpose of increasing retail sales; and

 

(3)  When applicable, submitting proposed amendments to the incentive structure to the commission for approval.

 

(c)  Members of the ERRC shall be appointed by the executive director, and include:

 

(1)  A sales rep;

 

(2)  The sales team manager, or designee;

 

(3)  The commission’s chief financial officer, or their designee;

 

(4)  The commission’s chief product and program officer, or their designee;

 

(5)  The executive director of the lottery commission, or their designee; and

 

(6)  A member of the commission.

 

Source.  (See Revision Note #1 and Revision Note #2 at chapter heading for Lot 700) #13419, eff 7-27-22

 

Lot 702.03  Sales Goals and Incentives.

 

(a)  The sales goals established by the ERRC shall apply to all eligible sales reps, regardless of their territory.

 

(b)  In order to be considered eligible, the individual shall be employed as a sales rep for the entire quarter in review.

 

(c)  The measuring dates shall be a comparison of the prior year’s calendar quarter, with the same current period, and the difference in instant ticket and retailer terminal game sales as determined by the commission’s sales goals.  If that difference meets or exceeds the sales goals, the sales rep shall be entitled to the incentive as set forth in the incentive structure approved by the commission.

 

(d)  Established and approved incentive structure shall remain in effect until such time as amended incentive structure is approved by the commission in accordance with Lot 702.02(b)(3).

 

(e)  No incentives shall be awarded without commission approval in accordance with Lot 702.02(b)(3).

 

(f)  In accordance with RSA 284:21-h, VII, the commission shall:

 

(1)  Fund the employee recognition program from its legislatively approved budget; and

 

(2)  Report quarterly to the fiscal committee of the general court on the status of the incentive program.

Source.  (See Revision Note #1 and Revision Note #2 at chapter heading for Lot 700) #13419, eff 7-27-22

 

PART Lot 703  TERMS AND CONDITIONS

 

Lot 703.01  Terms and Conditions.  Terms and conditions shall be determined as follows:

 

(a)  Redistricting of a sales rep territory shall be made effective only at the beginning of the quarter;

 

(b)  Either the applicable sales goal shall be met or no incentive shall be awarded;

 

(c)  The incentive plan shall not be adjusted for chain business promotional activity, and ticket sales which were discounted shall be credited at the discounted amount;

 

(d)  Sales reps who transfer to another district or position shall be evaluated on the assigned retailer base they have spent the majority of the quarter assigned to;

 

(e)  Sales reps whose territory was not represented for 6 weeks or more shall not be eligible to receive the lottery sales incentive award for that quarter. For example, if a sales rep is out on medical leave or otherwise not able to perform their duties, that sales rep shall not be eligible for an incentive award;

 

(f)  Sales reps who depart from an eligible lottery classification before the end of a quarter shall not be eligible for that quarter’s incentive; and

 

(g)  Sales reps who have received disciplinary action within the quarter, which results in a written warning or more severe disciplinary action, shall not be eligible to receive the incentive.

 

Source.  (See Revision Note #1 and Revision Note #2 at chapter heading for Lot 700) #13419, eff 7-27-22

 

 


Appendix

 

 

Rule

Specific State Statute or Federal Statute or Regulation which the Rule Implements

 

 

Lot 700

RSA 284:21-h, VII